smartEV

Brain Education & Social Engagement

Emotional Labor Healing 365 Project

From 2015 to 2020, Global Cyber University conducted a project funded by the government to solve the problems of ‘emotional labor’, which has emerged due to the rapid increase in service occupations in Korean society since the 2000s. The project contributed to establishing thereputation of Global Cyber University as a ‘University specialized in Brain Education’ by presenting the results of solving social problems within the current Korean society. There were 314 institutions and 9,933 trainees that participated in the project for 4 years and the research result was presented in various international journals.

Starting with this project, Global Cyber University has carried out another project funded by the Korea Occupational Safety and Health Agency, to support emotional workers for four consecutive years beginning in 2016. The training program developed to reduce job stress has been distributed to 314 institutions, including hospitals and call centers across the country. The successful result and achievements were proven to be recognized by the Korea Occupational Safety and Health Agency, as they were awarded the “Best Organization Prize” in 2018.

The training program was developed to strengthen the vocational competency and expertise in the field. Moreover, it reinforces the qualification system and capabilities of workers in related fields, being used in class, as well as in online situations.

Campaigns took place in various locations including major hospitals and railway stations across the countryto promote the awareness of emotional labor, so that the general population can be appreciative to those who work in various fields as emotional workers.